Buy or Build? Evaluating Options for KM & Related Technologies


typewriterBy Caitlin Peters, Senior Manager of Business Operations, Ropes & Gray and Stephanie Godley, Senior Manager of Knowledge Management & Library Services, Ropes & Gray

Once you have identified a pressing need for a technology solution to a knowledge management, marketing, or practice support issue, often the question arises – should we buy or should we build?

The first step is to outline your core requirements. Once these are identified, take time to research third-party solutions. Then it is time to go through the exercise of considering whether to build your own custom solution. Even if there is a product out there that you can buy or lease, thinking through the pros and cons of building your own solution will help you better understand your needs. Do not forget to look at products your organization already owns. With a little ingenuity, could those be modified, combined, or re-engineered…

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