The video below shows what it is like on a Friday afternoon in the Litigation Support Departments of most law firms in the U.S. and U.K.. That’s because most lawyers are still clueless about technology in general, much less the intricacies of electronic discovery work and ESI processing. There are some exceptions of course. A few firms have it all together and everyone gets it. They are called sole proprietorships. Then there are also some large law firms like mine where this does not occur. Why? What’s our secret you may wonder? We outsourced our whole litigation support to a top vendor. I’m sure you know who they are. Now as the partner in charge of our litigation support department, my Friday afternoons are relatively stress free. I just approve KO doing it, and they do it well. It is their problem, and their core competence.

I no longer have to supervise…